FROM 'GOLD SEAL SAMPLES' TO SENT BACK ITEMS; FIND OUT HOW
WE PRIORITISE AND MAINTAIN ARTIGIANO QUALITY.
'Quality, cut, fit, finish' - Quality is one if the four Artigiano watchwords and
indeed, is a key component of the other three. But words are easy to use an it's
our actions that deliver these care values, so here's a little insight into how we
maintain the highest possible standards:
Once all the elements of a garment are approved, a final
sample is made. This must be perfect for fabric, fit, trims - every
detail. It then becomes the 'Gold Seal Sample' - the benchmark
against which all subsequent stock will be measured.
Besides consignment checking on delivery, random checks are
also made on stock against the Gold Seal Sample throughout
the season to ensure that every garment is equality as good -
with 100% consistency in colour, fabric, cut and finish.
If fabric concerns do arise, a process called 'Cut and Weigh' takes
place: a special tool cuts a Piece of fabric from the garment and its
weight is compared with an identically sized piece from the Gold Seal
Sample. Any discrepancies in fabric Quality are instantly apparent.
All returned garments are also monitored amd doumented
immediate Action takes place as necessary and, at the close of every
season, a Returns Review Meeting ensures nothing slips through the
net and all possible improvements are actioned.
THAT'S CLOTHING; NEXT TIME WE'LL TELL YOU ABOUT OUR QUALITY
STANDARDS FOR FOOTWEAR AND ACCESSORIES...